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The voice of your customers. Analyzed. In one click.

Customers have feedback spread all over the place on your products.
We collect it, we analyze it, and we make it relevant for your business.

 
 
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Our Why

It all started when Daniel, our co-founder & CEO, took a cab, and discussed with his driver, Jean.

Jean had just bought his brand new car.
It was beautiful, comfortable,
and had all possible equipments…

But he couldn’t mount his phone onto the cockpit,
which he used for Waze navigation. Because of that, he sold his car and switched to a competitor brand.

And you know the worst part ?
The car maker never heard about that.

So, we decided to collect and analyze the feedbacks of all the Jean, so that all Product teams know what goes on the nerves of their customers and what makes them happy.

An end-to-end feedback analytics solution, relying on latest AI / NLP technologies

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We collect mass feedback, everywhere, in real time

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We analyze it with latest state-of-the-art AI / Natural Language Processing algorithms

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We make it accessible to your teams in one click

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Business benefits - Example of a car maker

Market share increase


Better product-market fit
- Focus your R&D on the pains of your clients
- Identify innovative ideas

Better training of your sales teams
- Train your salesteams on USPs seen by real customers

More focused marketing campaigns
- Focus your marketing on your strengths identified by your customers

Cost reduction


Development and manufacturing cost reduction
- Remove equipment not used / appreciated by customers
-Detect quality incidents faster

Market research cost reduction
- Stop market research contracts with lower ROI than Better World

 
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We are unique

We are industry-specific 
We reach highest performance by “deep-training” our AI on one specific industry’s language

Our solution is end-to-end
From feedback collection until delivery of its AI-based analysis to the right stakeholders

We combine Artificial Intelligence
with Human Intelligence

We guaranty you the best understanding of your customers feedback by coupling our human expertise of the industry with our deep-trained AI

 

They support us