It all started when Daniel, our co-founder & CEO, took a cab, and discussed with his driver, Jean.
Jean had just bought his brand new car.
It was beautiful, comfortable,
and had all possible equipments…
But he couldn’t mount his phone onto the cockpit,
which he used for Waze navigation. Because of that, he sold his car and switched to a competitor brand.
And you know the worst part ?
The car maker never heard about that.
So, we decided to collect and analyze the feedbacks of all the Jean, so that all Product teams know what goes on the nerves of their customers and what makes them happy.