Capture d’écran 2018-02-22 à 10.55.00.png

The voice of your customers. Analyzed. In one click.

Customers have feedback spread all over the place on your products.
We collect it, we analyze it, and we make it relevant for your business.

 
1-04.png

Our story - Once upon a time...

It all started when Daniel, our co-founder & CEO, took a cab, and discussed with his driver, Jean.

Jean had just bought his brand new car.
It was beautiful, comfortable,
and had all possible equipments…

But he couldn’t mount his phone onto the cockpit,
which he used for Waze Navigation. He sold his car and switched to a competitor brand.

And you know the worst part ?
The car maker never heard about that.

So, we decided to collect the feedbacks of all the Jean, so that all Product teams know what goes on the nerves of their customers and what makes them happy !

An end-to-end feedback analytics solution, relying on latest AI / NLP technologies

BetterWorld-picto-web [Récupéré]-02.png

We collect mass feedback, everywhere, in real time

BetterWorld-picto-web [Récupéré]-05.png

We analyze it with kick-ass
algorithms

BetterWorld-picto-web [Récupéré]-03.png

We make it accessible to your teams in one click

 

Quantified views, enabling decision-making

Screen Shot 2018-02-15 at 14.49.23-01.png

Identify instantly the pain-points of your product, seen by your customers

Screen Shot 2018-02-15 at 14.49.23-02.png

Compare the satisfaction of your product vs. your competition

Understand why your customers are (dis-)satisfied

 
file.jpg

Business benefits - Example of a car maker

Market share increase


Better product-market fit
- Focus your R&D on painpoints
identified by customers (for your cars and competition)
- Identify innovative ideas and trends

Better training of your sales teams
- Train your salesteams on USPs seen by real customers

Customer attraction
- Focus your marketing on your strengths identified by your customers

Customer retention
- Engage your clients in a valuating relationship with your brand

Cost reduction


Development and manufacturing cost reduction
- Remove equipment not used / appreciated by customers

Market research cost reduction
- Stop / rescope market research contracts with lower ROI than Better World

 
Capture d’écran 2018-02-08 à 15.28.05.png

We are unique

We are industry-specific 
We reach highest performance by “deep-training” our AI on one specific industry’s language

Our solution is end-to-end
From feedback collection until delivery of its AI-based analysis to the right stakeholder

We combine Artificial Intelligence
with Human Intelligence

We guaranty you the best understanding of your customers feedback by coupling our human expertise of the industry with our deep-trained AI

 

Contact Us

62, rue Jean-Jacques Rousseau, Paris 1er, France

+33 6 17 81 33 93

hello@better-world.io